My order was marked delivered but it’s not here.Updated 9 days ago

Sometimes carriers mark packages as delivered a little early, and they may still arrive within the next 24- 48 hours.

In the meantime, here are a few steps that often help locate a missing delivery:

• Check around your home or building including side doors, porches, mailrooms, or garage areas
• Ask neighbors, family members, or building staff in case they accepted it on your behalf
• Double-check the shipping address in your order confirmation email to make sure it’s correct
• Reach out to the carrier directly- they may be able to provide more specific info

If you’ve checked all of the above and still can’t locate your package, feel free to
contact us at support@pelsbarn.org. We're happy to assist further and will do 
our best to help.