Pelsbarn.org logo
Pelsbarn.org logo

All articles

Shipping

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

What is your shipping policy?

[No international shipping]. Shipping costs and delivery times vary based on your location. The exact shipping cost will be calculated at checkout. Please allow an average of 8-12 business days for delivery. All orders are processed and shipped withi

Do you offer free shipping?

We offer fast and free shipping for orders over $50 within the contiguous United States (does not include Hawaii, Alaska, or US territories). Orders shipped outside the United States are potentially subject to taxes and duties that are paid for by th

Do you offer expedited shipping?

Yes, we do offer expedited shipping, the options for your location will show up at check out. Please keep in mind that the order processing can take 24-48 hours.

How long does delivery take?

Shipping costs and delivery times vary based on your location. The exact shipping cost will be calculated at checkout. Please allow an average of 8-12 business days for delivery. All orders are processed and shipped within 24-72 business hours*.(*unl

Shipping Insurance

What is shipping insurance?. Shipping Insurance is an optional service that you can add to your order during checkout. It provides protection for your order against potential damage, loss, or theft during transit. How does Shipping Insurance work?. I

What do I do if I receive the wrong item in my order?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email at [email protected] for further assistance. Include a photo of the item received and the name of the missing item(s). Please doub

What if my package gets lost or arrives damaged?

At Pelsbarn, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details.

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship

I Only Received Part of My Order – Where’s the Rest?

I Only Received Part of My Order – Where’s the Rest?. If you received one package but are still waiting on the rest of your order, don’t worry—this is likely due to a split shipment. Sometimes we ship items separately to get part of your order to you