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Returns & Exchanges

How do I make a return?

Returns must be initiated within 14 days of receiving your order. Items must be unused and in the original packaging. 14-Day Return Policy: We're confident that you'll fall in love with our Pelsbarn products. But we also understand that individual pr

What’s your return policy?

14-Day Money-Back Guarantee: We're confident that you'll fall in love with our Pelsbarn products. But we also understand that individual preferences can vary. That's why we offer a 14-day money-back guarantee. If, for any reason, you're not entirely

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5-7 business days for the refund to reflect in your account.

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 14 days of receiving the item. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that custom or hygiene items are no