At Pelsbarn, we stand firmly behind the quality of our products and your satisfaction means everything to us. That's why we offer a 365 day warranty on factory defects, so you can shop with complete confidence. If you experience a manufacturing issue

<hr> At Pelsbarn, we stand firmly behind the quality of our products and your satisfaction means everything to us. That&apos;s why we offer a 365 day warranty on factory defects, so you can shop with complete confidence.If you experience a manufacturing issue within 365 days of your purchase, we&apos;ll repair or replace the item free of charge. Simply reach out to our customer service team at <a href="mailto:support@pelsbarn.org">support@pelsbarn.org</a> and we&apos;ll take care of the rest. <hr><h3 id> </h3><h3 id="isPasted">Please Note the Following Exceptions:</h3>Some items may fall outside our standard warranty coverage, including:<ul><li>Wearable Items Clothing items like t-shirts or hats are not covered due to expected wear and washing over time.</li><li>Consumables Single-use or limited-use products, such as our dog toothbrush or toys are not eligible.</li><li>Pet Accessories Items like flea collars, which naturally experience wear or are affected by your pet&apos;s behavior, are excluded</li><li>Misuse or Neglect Damage resulting from misuse, neglect, or intentional harm is not covered.</li></ul> <hr> If you&apos;re unsure whether your product qualifies or need help filing a claim, our support team is here for you. Reach out anytime at <a href="mailto:support@pelsbarn.org">support@pelsbarn.org</a>, we&apos;re happy to help!

Our 365-Day Warranty

While we do our best to make sure every order arrives safely, sometimes things happen along the way and we’re here to help if they do. If your package seems to be lost in transit, please reach out to our team at support@pelsbarn.org with your order n

While we do our best to make sure every order arrives safely, sometimes things happen along the way and we&#x2019;re here to help if they do. <hr> <h3 id="lost-packages">Lost packages</h3>If your package seems to be lost in transit, please reach out to our team at&#xA0;<a href="mailto:support@pelsbarn.org">support@</a><a href="mailto:support@pelsbarn.org">pelsbarn.org</a>&#xA0;with your order number and any helpful details (like your&#xA0;shipping address or tracking info, if available).We&apos;ll look into it right away and work on a solution for you. <hr> <h3 id="damaged-packages">Damaged packages</h3>If your order arrives damaged, please contact us as soon as possible at&#xA0;<a href="mailto:support@pelsbarn.org">support@</a><a href="mailto:support@pelsbarn.org">pelsbarn.org</a>.To help us assist you faster, include:<ul><li>A clear photo of the damaged item(s) and packaging</li><li>A short note about what happened</li></ul>We&#x2019;ll find the best solution and take care of it as soon as possible.

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